Join the IML Dealer Network

IML establishes long-lasting partnerships that help our dealers grow their business by selling innovative products backed by premium customer service, education, training, and support.
Joining the IML dealer network is easy, and it all starts with a conversation. We welcome any questions prospective dealers like you may have about joining our partner network. Reach out today to speak with a leader on our team to learn more about becoming an IML dealer.

Industry leading medical devices and strategic sales advice

IML knows medical devices. As recognized experts and leaders in the global medical systems industry, IML is helping usher in a new era of innovation and productivity by bringing the world’s best medical technologies to America.

A key part of our success is the strong relationships we establish with our dealer network. Here are a few reasons to join the IML dealer network.

Why become an IML dealer?

IML redefines the importer/dealer relationship. We take an active role in educating, helping, and providing value for our team of dealers. Our consultative approach to helping our partners grow their business is uniquely tailored to each dealer.

How IML helps dealers throughout the sales cycle

Our reputation for premium customer support is a key factor that makes IML stand out from the competition.

IML supports our dealers throughout all stages of the medical device sales cycle. Whether it’s sourcing innovative products to sell worldwide, educating and building rapport with end customers in the U.S., closing sales, and providing post-sale support through information and materials, IML is here for our dealer network every step of the way.

What makes IML different?

Premium customer support

Serving customers is more than just timely communication. It requires a commitment to competently solving problems and providing valuable, relevant resources.

For IML, one of our core differentiators is our customer support. A key goal of dealers is educating their end customer (hospital decision makers). To help our dealers achieve this goal, we promise prompt responses to questions and requests, as well as world-class educational materials. With our support, you can give those with financial authority the ability to make a confident purchase decision.

Here is what our dealer network can expect in terms of customer support:

Assurance

By delivering on what we promise, IML creates trust—in our products, people, and system.

Empathy

Understanding what our dealers and their end customers need, want, and desire is a key part of providing relevant information, resources, and solutions.

Reliability

Consistently providing solutions at the desired level of performance builds confidence and enables our dealers to focus on what they do best—sell confidently into hospitals.

Responsiveness

Timing is everything when it comes to providing value. In the medical device industry where decision makers want answers fast, IML takes pride in its prompt responses to dealer queries, questions, and requests.

Post-purchase customer support must be solution-oriented, timely, and relevant to what the user may be facing regarding system setup, troubleshooting, and training. IML helps its dealers provide solutions to end customer needs.

What makes IML different?

IML values the strong relationships we have built with our dealer network over the years. Here are some of the benefits of becoming an IML partner.

An innovative global product line that sells

We source the highest quality medical devices from around the world and bring them to the U.S. on behalf of our manufacturing partners.

Premium level support, training, and information

After selling the product into its client base of hospitals, surgeons, and other decision makers, IML provides dealers with sales support in the form of education, training, and troubleshooting assistance.

A long-term partnership for success

IML forms life-long partnerships with its dealers. Our reputation for excellence is a testament to our commitment to our dealer network.

Business growth tools to increase sales

Success takes more than just the right people. It also requires industry-leading support, materials, and information that helps dealers grab prospects’ attention, nurture them over time, and close the deal when the time is right.

The IML sales toolkit contains a complete playbook of strategies, tactics, data and selling points that augment the natural sales talent of our deal network to create a complete solution for selling innovative medical devices.

A reputation for results

IML’s business is based on relationships. Whether it’s helping dealers achieve sales success, or advising our manufacturer partners on expanding into the U.S. market, we succeed when our partners do.

One of the things that sets IML apart from its competitors is our commitment to excellence in customer service. In the case of dealers, we help them enhance their relationship with the end customer.

Building strong and loyal long term dealer partnerships based on trust, customer and knowledge support is a key part of our success. And we want you to be a part of our dealer team.

To inquire about becoming an IML dealer, or to ask questions about how it all works, reach out today—or continue learning more by reading the FAQ below.

We have been working with John and the team at IML for eight years. Over this time, IML has been integral to the ongoing success of our business. Not only does IML provide excellent quality medical devices, their sales and post-purchase care make it easier for us to build long-lasting relationships with our customers. I am very happy with IML, their products and the support they provide us.

– IML Dealer, USA

Frequently asked questions about being an IML dealer

Here are some of the most common questions we get about partnering with IML.
Does IML have sole rights to distribute certain product lines in the US?
Yes. IML is the only source in America for all of our product lines.
Does IML offer exclusive territory for each dealer?
In some cases, yes. Territories are negotiable and managed on a case-by-case basis. Please contact a member of our team to learn more about selling our innovative line of products in your area.
If a dealer only chooses to sell one or two IML products in their territory, can another dealer work in the same area promoting other products in the IML line, selling to the same decision makers?
Yes, it is possible for two different dealers to sell different products in our catalog, so they do not compete with each other. This non-competitive scenario is currently happening with a few of our dealers.
At IML, many of our dealers have been with us for years. We take pride in playing a part in helping them grow their businesses.

Sign up to be an IML dealer today

Surrounding yourself with the right people is a key principle of success in medical device sales. With this in mind, partnering with IML can help dealers expand their product range, unlock new opportunities, grow their network, and increase revenues with innovative products that sell.

If you are a U.S.-based medical device dealer, we can help you grow your business. Contact us today to learn more—we are happy to answer any questions you may have about becoming an IML dealer.

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